Policies
In Store Pickup
All orders placed for In Store Pickup will be ready for pick up from the Retaileazy Store at which your order has been placed after 24 hours of placing of the order except for the orders from ’Special Orders’ section, for which an estimated time is displayed on the respective product page. Once the order is ready for pick up, our Customer Support Center will duly intimate you and you can collect the order from the Retaileazy Store during store operating hours.
Operating Hours: 10:00 AM to 6:30 PM
Door Step Delivery
We strive to deliver your order within 24 hours (for locations within city municipal limits)
and within 2 - 3 working days (for locations beyond city municipal limits), after realization of payment except for some special orders for which an estimated delivery time is displayed on respective product page. All deliveries will be done till ground floor only and to the point where vehicle is permitted.
Occasionally, delivery may take longer time due to bad weather, transportation delays, political or technical disruptions and any other circumstances beyond our reasonable control. In all such cases, we shall not be liable for the delay. However, we assure you that our Customer Support Centre will proactively reach out to you and make reasonable endeavor to suitably address the issue related to delay and delivery of your order.
Payment Policy
Online payment can be made through Debit Cards, Credit Cards or Net banking, UPI ,Wallet, Phonepe UPI & BNPL.
It is the responsibility of the member to ensure that he/she uses only their own card/bank account for online purchases.
We accept only Master/Visa/Maestro cards.
All online transactions are carried out through a secure encrypted connection.
All online payments are free and carry no charges for the user.
In case of a payment failure, please try again after ensuring Your card number, password, etc. are correct.
In case Your account has been debited after a payment failure, debited amount will roll back to Your respective account within 7 working days.
Orders will be serviced only after receipt of confirmation of payment from the payment gateway.
NOTE: Please ensure that you use your own card / Bank Account for online purchases.
Address
Here you can find all the information you need to get in touch with us. Whether you have a question, a comment, or a suggestion, we’re here to listen. Simply fill out the form or use the contact information provided and we’ll get back to you as soon as possible. We value your feedback and look forward to hearing from you!
- Plot no – 140/121- Sai Nillium - Dr Vishweshwar Dutt Mishra Path, PATNA BIHAR – 800008.
- +91-7362827618 (10:00 AM to 6:00 PM)
- 0612-3164215 (10:00 AM to 6:00 PM)
- info@retaileazy.com
- unitedcashandcarrypvt.ltd@gmail.com
